"It is the support of artificial intelligence for assistance which has always existed. We have achieved more speed and the guarantee that no patient will have a cardiorespiratory arrest or enters a sepsis course without being mapped by the team or having already an orientation of activities or assistants for this patient."
Laura Primary Care
Laura is the patient’s primary health care touchpoint where he can ask health questions through an NLP platform, he can tell about his symptoms in a virtual triage where the platform uses Artificial Intelligence to understand the case and based on the severity of the reported risks, the patient can be connected to the best healthcare professional through message (whatsapp/sms...) or video. After the consultation, our virtual nurse makes a follow up and if she detects any anomaly she connects to a doctor or nurse if necessary.
*INTEGRATED APPLICATIONS WITH THE MAIN ELECTRONIC MEDICAL RECORDS OF THE MARKET
About the application
Value Proposition
- Serve more patients with the same healthcare team;
- Centralization of care in the patient;
- Monitoring the evolution of the patient generating alerts in cases of worsening;
- Knowledge of your portfolio, adding value through the analysis of epidemiological data;
- Health promotion and prevention;
- Reduction of waste by allocating personnel to unnecessary care;
- Loss ratio reduction;
- Increased patient engagement and adherence to the care plan.
INTEGRATED APPLICATIONS WITH THE MAIN ELECTRONIC MEDICAL RECORDS OF THE MARKET
How it works?
Find out more about the details of the application
01
01
Virtual Nurse Assistance
Laura is the patient’s first point of contact to clarify doubts and assess symptoms. The gateways for the patient to have access to the virtual assistant are:
Health plan website;
Health plan App;
WhatsApp.
02
02
Virtual Screening
The patient reports their symptoms to the platform, which uses artificial intelligence to take a pre-history and understand if it is possible to carry out automated follow-up or if it should be referred to a professional.
03
03
Chat or video consultation
If symptoms are defined as severe or moderate, doctors and nurses can attend to the patient through our platform.
Chat for better evaluation;
Video Chat to consult with a doctor.
04
04
Diagnosis and prescription
Through the platform, the doctor can prescribe medication to the patient who will receive the prescription on their cell phone.
05
05
Laura continues to coordinate care
Our virtual nurse will continue to accompany the patient until the end of the care journey, alerting nurses and doctors if necessary.
06
06
Case Monitoring Center
Follow the entire journey of the patient seeing the evolution of the case having access to all its history.
* Data connected in real time with the electronic medical record
Our numbers
The impact of Primary Health Care
1.5
R$
1.5millions
average monthly savings with digitisation of care coordination*
*sum of all institutions that use our services
420
R$
420thousand
of savings generated on connections
350
+350thousand
Services already performed by the platform.
Testimony
What They Say About Us
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